Frequently Asked Questions

About Our Pieces
Are PORCESINI pieces handmade?

Yes. Each PORCESINI piece is carefully crafted by hand. Our floral details are individually sculpted and finished, allowing each piece to carry its own subtle character.

Are all pieces exactly the same?

No—and that's part of their beauty. Because each flower is shaped and finished by hand, slight variations in form, color, and detail may occur. These are not imperfections, but marks of craftsmanship.

What are PORCESINI pieces made of?

Our pieces are crafted from fine porcelain and carefully finished to preserve their delicate floral details and timeless beauty.

Is the flower attached to the cup by hand?

Yes. Each floral element is carefully positioned and finished by hand to create a natural, dimensional bloom.

Birth Flower Collection
What is a Birth Flower?

Each month is traditionally associated with a particular flower, carrying its own symbolism and meaning. Our Floris Collection transforms these meaningful blooms into handcrafted porcelain keepsakes.

Which flower represents my birth month?

January — Carnation
February — Iris
March — Daffodil
April — Sweet Pea
May — Hawthorn
June — Rose
July — Delphinium
August — Poppy
September — Morning Glory
October — Cosmos
November — Peony
December — Holly

Can I give a Birth Flower piece as a gift?

Absolutely. A birth flower piece makes a meaningful gift because it connects the flower, its symbolism, and the person receiving it. It is especially suited for birthdays, anniversaries, weddings, and other memorable occasions.

What if I don't want a Birth Flower?

Our non-birth-flower pieces are designed as timeless gifts for any occasion. They can be enjoyed simply for their beauty and craftsmanship.

Shipping & Delivery
Where do you ship?

We ship worldwide.

When will my order be shipped?

We aim to dispatch all orders within 48 hours of purchase. Once your order has shipped, you will receive tracking information so you can follow its journey.

How long does delivery take?

Most international orders arrive within approximately 14 days, depending on the destination and shipping service. During major holidays or peak seasons, delivery may take slightly longer. We always do our best to deliver your order as quickly and safely as possible.

Packaging & Damage
How are my pieces packaged?

Every piece is carefully inspected and securely packaged with protective materials designed to help protect porcelain during international transit.

What happens if my order arrives damaged?

Although we take great care when packaging every order, damage can occasionally occur during transit. If your order arrives damaged, please contact us within 24 hours of delivery and provide clear photographs of the damaged item and packaging. We will work with you to arrange a replacement in accordance with our damage policy.

Care
How should I care for my PORCESINI piece?

We recommend gentle hand washing with mild soap and a soft sponge. Avoid abrasive cleaners or materials that may damage delicate floral details or gold accents.

Can I use my PORCESINI cup every day?

Yes. Our pieces are designed not only to be admired, but to become part of everyday rituals—whether it's morning tea, afternoon tea, or a quiet moment to yourself.

Gifting
Can I send an order directly to someone as a gift?

Yes. You can enter the recipient's shipping address during checkout.

Is gift packaging available?

Selected pieces may be presented in our signature packaging, designed to make the experience feel special from the moment the box is opened.

What occasions are PORCESINI pieces suitable for?

Our pieces make thoughtful gifts for: Birthdays · Weddings · Anniversaries · Mother's Day · Valentine's Day · Housewarmings · Festive Celebrations · Just Because

Our Philosophy
Why are PORCESINI pieces not perfectly identical?

Because they are not meant to be. Every flower is shaped by hand, and every subtle variation becomes part of its story. No two are ever exactly alike. We believe true luxury isn't found in perfect uniformity. It is found in craftsmanship, individuality, and the feeling that something was made especially to be kept.

**Flowers fade.

Beautiful memories shouldn't.**

PORCESINI

Where Nature Blooms in Porcelain.

Where Nature Blooms in Porcelain.Can I use my PORCESINI cup every